<aside> ๐Ÿ’ก We are here to answer your questions.

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<aside> โ„น๏ธ How to use this Help Center ?

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<aside> ๐Ÿ“– Table of Contents

1. Getting Start With co:census

2. Engagement Plan With co:census

3. Case Studies

4. Frequently Asked Questions

5. Help Us to Improve co:census

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1. Getting Start With co:census

1.1. Registration

Sign up with email

Sign up with Google account

Sign up with LinkedIn account

1.2. Log In/Out

Log in with email and password

Log in with Google account

Log in with LinkedIn account

Log in with your phone

Log out

1.3. Profile Settings

Update your email

Update password

Update profile image

Update Company name and logo

1.4. Account Settings

Invite team members

Edit user type

Schedule Relationship Manager meeting

Access plan information

Upgrade plan

Access Billing

Cancel/Suspend Subscription


2. Engagement Plan With co:census

2.1. Build Engagement Plan

Need Research Design

Start Lessons

2.2. Start Engagement

Market Your Survey

Craft Survey

Translate Survey

SMS Survey

Track Representation with civicX

2.3. Start Analysis

2.3.1. Import data

From CSV or XLS files

With Survey Monkey

With Google Form or Sheet

From Audio/Video Files

With Zoom

2.3.2. Analyze feedbacks

Explore Data and Insights

Filter and Search Insights

Edit Labelings

Edit Questions

Change charts format

Export options

2.3.3. Manage project

Find your projects

Rename Project

Archive your project

2.3.4. Community Report

Request Community Report


3. Case Studies

Discover our real-life case studies and how co:census helps public engagement professionals:

The City of Lynn โ€” co:census

City of Tucsonโ€™s Department of Transportation and Mobility โ€” co:census

HealthUp Surveys Congress Heights โ€” co:census

The San Francisco County Transportation Authority and The Great Highway โ€” co:census

How San Francsico used community feedback to shape their congestion pricing โ€” co:census