Adjust your subscription as needed with co:census. Follow these steps to suspend or cancel your subscription:
Locate your profile photo at the top right of the page and click on it to access the account menu.
From the dropdown menu, select "Account Settings" to proceed to your account details.
Within the account settings, navigate to the "Plan" tab to view comprehensive details about your current plan.
To suspend your co:census plan, log into your billing portal and click "Pause Plan." Keep in mind that pausing your plan will automatically downgrade you to a Free plan with limited features. You can unpause your plan at any time using the same steps.
To cancel your subscription, email [email protected] with your company name and a request to cancel at least 30 days before your desired cancellation date.
<aside> 👉🏼 Did you find the answer you were looking for ? If yes, you can come back to the co:census dashboard. If not, you can find more help on the Help Center, by submit a support ticket or by contacting your Relationship Manager directly : [email protected].
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